Order Management System

Manage every order From placement to delivery

LocatR.ai's OMS centralizes orders across channels, automates allocation, and gives end to end visibility so you never miss a shipment or SLA

live · order pipeline
Received
1,284
Allocated
1,102
In transit
894
Delivered
712
Recent ordersSLA · 96.4%
  • #ORD-44218MarketplaceAllocated
  • #ORD-44217D2C webPicked
  • #ORD-44216B2BIn transit
  • #ORD-44215MarketplaceDelivered
The problem

Modern order operations are fragmented

  • Multiple order sources (online, offline, B2B, marketplaces)
  • Manual allocation causing delays and errors
  • Limited visibility into fulfillment status
  • Disconnected downstream logistics
  • Customer complaints from inaccurate ETAs

Fragmentation leads to higher costs, missed SLAs, and frustrated customers.

The solution

OMS that orchestrates every order

Not just a tracking tool the command center that intelligently routes each order through warehouse, fleet, last mile, and proof systems with complete visibility.

Core capabilities

The command center for every order

Consolidation

Multi channel order intake

  • Marketplace, eCommerce, ERP, offline
  • Centralized order database
  • Auto deduplication
  • Conflict resolution
Routing

Intelligent allocation

  • SLA-aware routing
  • Capacity based allocation
  • Dynamic reassignment
  • TMS / FMS / Last Mile sync
Tracking

Real time order tracking

  • Pick & pack status
  • Fleet transit updates
  • Last mile visibility
  • Exception alerts
Automation

Workflow optimization

  • Auto assign to warehouses/riders
  • SLA based prioritization
  • Configurable workflows
  • AI exception handling
Proof

Compliance integration

  • Link orders to video evidence
  • Dispatch & delivery proof
  • Audit trails
  • Dispute-free fulfillment
Analytics

Reporting & insights

  • Fulfillment efficiency
  • SLA adherence
  • Warehouse throughput
  • Performance trends
Business outcomes

Turn orders into predictable, profitable operations

30–50%
Faster order processing
SLA adherence & CSAT
Operational errors & disputes
End-to-end visibility
How it works

Simple deployment. Powerful impact

01

Receive

Consolidate from all channels

02

Allocate

Auto assign warehouse/fleet

03

Monitor

Real time fulfillment

04

Verify

Capture video evidence

05

Improve

Analytics for optimization

Use cases

Designed for complex, multi-channel fulfillment

eCommerce & D2C

High volume online operations needing instant orchestration.

Omnichannel retail

Unify online, marketplace, and store level orders.

3PL & logistics

Service multi tenant clients from one platform.

Manufacturing

Distribution networks with B2B order workflows.

FMCG & pharmacy

Time sensitive, high frequency fulfillment networks.

Why LocatR.ai

Built for real operations

Unified order control

Every order, placement to delivery, in one platform.

SLA aware allocation

Right warehouse, right fleet, right rider automatically.

Full platform integration

TMS, FMS, Last Mile, Video Evidence all connected.

Automation that scales

Minimize manual effort while improving accuracy.

Real time alerts

Catch exceptions before customers feel them.

Audit ready proof

Every step verifiable with video and logs.

Control every order. Delight every customer

From placement to delivery, LocatR.ai OMS makes fulfillment predictable, efficient, and dispute free.