Refund Policy

1. Introduction

Thank you for choosing LocatR. We strive to provide the best possible service to our customers. This Refund Policy outlines our policy regarding refunds for services.

2. No Refund Policy

All sales of our services are final. We do not offer refunds for purchases, including subscription fees, one-time service fees or other charges.

By purchasing our services, you agree all payments are non-refundable and no compensation will be provided for unused services.

3. Exceptions

We understand that exceptional circumstances can occur. While our general policy is not to provide refunds, we may, at our sole discretion, consider exceptions in the following cases

• If there was a technical issue on our end that prevented you from accessing our services.
• If you were charged incorrectly due to a billing error. In such cases, please contact our customer support team at sales@locatr.ai within 30 days of the charge to request a review of your case. We will investigate the issue and determine if an exception can be made.

Refund exception requests may be sent to:sales@locatr.ai

4. Contact Us